Level 3 Business Administrator

Level 3 Business Administrator

The broad purpose of a business administrator is to support and engage with different parts of the organisation and interact with internal or external customers. With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested. The apprenticeship provides a highly transferable set of knowledge, skills and behaviours, which can be gained working across an organisation and its processes. The apprenticeship is a firm grounding in organisational operations and functional processes, as well as the wider working environment. You can find the Institute for Apprenticeships and Technical Education assessment plan here.

End Point Assessment


Having completed a minimum of 12 months on programme training and completed the required amount of off-the-job hours specified by the apprenticeship funding rules, the apprentice will undertake a multiple-choice knowledge test, a portfolio based interview and a project presentation.

  • 01. Application

    Once the Employer has decided to use the Academy4PM for the EPA of their learner, the Employer will be required to complete and submit the Academy4PM EPA Application Form which activates the EPA process and initiates EPA for the Apprentice.

  • 02. Submission

    At Gateway, this EPA requires the submission of a Portfolio of learning by the Apprentice in electronic form.

  • 03. Review

    The assessor panel, once selected and any identified conflicts of interest have been resolved, will review the Portfolio of Learning and Project in preparation for the Portfolio based interview and Project Presentation. The Lead Assessor from the Academy4PM will guide the assessment process and prepare for the assessment.

  • 04. Panel

    The assessment will be led by an Academy4PM assessor who will act as independent assessor, and may include representatives from the employer or learning provider free of any direct conflict of interest. The assessor panel will contain members who have:

    • Excellent knowledge and understanding of the apprenticeship standard
    • Level 3 TAQA or above

    The Academy4PM assessor will have the final decision on grading.

  • 05. Assessment

    The EPA will assess the full range of knowledge, skills and behaviours listed in the published Standard utilising the following:

    • Knowledge test (multiple choice) lasting at least 60 minutes
    • Portfolio-based interview lasting 30-45 minutes
    • Project presentation lasting 10-15 minutes, followed by 10-15 minutes of Q and A.

    The above is an opportunity for the apprentice to demonstrate the skills, knowledge and behaviours required in their day-to-day work.

Academy For Project Management End Point Assessment Process

Final Outcome

Once the Assessor has concluded the Apprentices EPA, the Assessor Panel will review and finalise their marks and provide the Academy4PM with an overall grading recommendation.

All EPA methods must be passed for the EPA to be passed overall. Apprentices must gain a pass in both methods to gain a pass overall.


If the apprentice has not been successful, they will be notified by the training provider/employer, and detailed feedback will be provided on individual KSBs.

If they feel they can address these areas for improvement quickly and feel confident that a quick re-submission would be beneficial, the Employer may request the Academy4PM to undertake a re-assessment based on their previous submission. This must be undertaken within 3 months of the initial assessment. In this case, the Assessor will focus on the areas where they were not successful, and further evidence was required.

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